Transform Your Garden

Effective Date: January 1, 2026

Information We Collect

Green Journey Masters collects information you provide directly to us, such as when you contact us for gardening services, request consultations, or communicate with our team. This may include your name, email address, phone number, property address, and details about your gardening needs.

How We Use Your Information

We use the information we collect to:

• Provide and improve our gardening services
• Communicate with you about your projects
• Schedule consultations and service appointments
• Send you updates about our services
• Respond to your inquiries and provide customer support

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep this information confidential.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (312) 418-6057.

Effective Date: January 1, 2026

Service Agreement

By engaging Green Journey Masters for gardening services, you agree to these terms and conditions. Our services include garden design, plant care, maintenance, seasonal plantings, and related horticultural services.

Service Scheduling and Access

Services will be scheduled by mutual agreement. You agree to provide reasonable access to your property during scheduled service times. We will make every effort to arrive within agreed time windows and notify you of any delays.

Payment Terms

Payment is due upon completion of services unless other arrangements have been made in writing. We accept various forms of payment. Late payments may be subject to additional fees. Estimates are valid for 30 days unless otherwise specified.

Service Limitations

Our services are subject to weather conditions and seasonal limitations. We reserve the right to reschedule services due to unsafe weather conditions. Plant health and growth cannot be guaranteed due to factors beyond our control including weather, soil conditions, pests, and diseases.

Liability

Green Journey Masters maintains appropriate insurance coverage. Our liability is limited to the value of services provided. We are not responsible for damage to underground utilities, sprinkler systems, or other hidden hazards not clearly marked.

Cancellation Policy

Services may be cancelled with 24-hour notice. Cancellations with less than 24-hour notice may be subject to fees. We reserve the right to terminate service for non-payment or breach of these terms.

For questions about these terms, contact us at [email protected].

Effective Date: January 1, 2026

Service Disclaimer

Green Journey Masters provides professional gardening services based on horticultural best practices and industry standards. However, we cannot guarantee specific outcomes due to the natural variability of plants, weather, soil conditions, and other environmental factors beyond our control.

Plant Health and Survival

While we use our expertise to select appropriate plants and provide proper care, plant survival and health depend on numerous factors including weather, soil conditions, pests, diseases, and ongoing care. We cannot guarantee that all plants will survive or thrive despite proper installation and initial care.

Weather and Seasonal Limitations

Gardening services are subject to weather conditions and seasonal limitations. Extreme weather events, drought, flooding, or other natural conditions may affect plant health and garden appearance regardless of our service quality.

Property Conditions

Our services are based on visible property conditions at the time of service. We are not responsible for damage to underground utilities, irrigation systems, or other hidden structures not clearly marked or disclosed prior to service.

Ongoing Maintenance

Garden health and appearance require ongoing care and maintenance. Results may vary based on the level and consistency of maintenance provided after our services are completed.

Professional Advice

Our recommendations are based on professional experience and current horticultural knowledge. However, gardening involves inherent risks and uncertainties. We recommend consulting multiple sources for significant landscaping decisions.

For questions about our services or this disclaimer, please contact us at [email protected] or +1 (312) 418-6057.